Last updated: 2 June 2026
Impreshens Ltd respects your privacy and is committed to protecting the personal information you share with us. This policy explains what information we collect, why we collect it, how we use it and the choices you have.
This policy applies to visitors using the Impreshens website, people requesting quotations, clients working with us on design, print, ecommerce, photography or marketing projects, and suppliers who communicate with us.
1. Who we are
Impreshens Ltd is a creative design, print and digital studio based in Solihull, West Midlands. Impreshens Ltd is registered in England and Wales with company number 06012079.
For the purposes of UK data protection law, Impreshens Ltd is the data controller for the personal information described in this policy.
2. Information we collect
We only collect information that is relevant to providing our services, responding to enquiries and operating our website. This may include:
- Your name, company name, role and contact details.
- Information you submit through forms, quote requests or project briefs.
- Details about the services you are interested in, such as ecommerce, design, print, photography, marketing or support.
- Project correspondence, artwork notes, production information and approval records.
- Billing, invoicing and payment administration information where you become a client.
- Technical website information such as browser type, device type, pages visited and cookie preferences.
3. How we use your information
We use personal information for clear business purposes connected to our services. These include:
- Responding to enquiries and providing quotations.
- Planning, designing, producing and delivering client work.
- Managing communication, approvals, project timelines and support requests.
- Preparing invoices, keeping accounting records and meeting legal obligations.
- Improving our website, services, customer experience and internal processes.
- Protecting our website, systems, business records and legal rights.
Our lawful bases for using information may include performing a contract, taking steps before entering into a contract, legitimate business interests, legal obligations and, where required, your consent.
4. Cookies and website preferences
Cookies are small files stored by your browser. We use essential cookies to make the website work and may use optional cookies to understand how visitors use the site and improve the experience.
When the cookie notice appears, you can accept all cookies or reject optional cookies. Your choice is stored in your browser. If you clear browser storage, use private browsing or open the site in a different browser, you may be asked again.
Typical cookie categories may include:
- Essential cookies: required for basic page navigation and security.
- Preference cookies: remember choices such as cookie consent.
- Statistics cookies: help us understand website performance and visitor behaviour in an aggregated way.
- Marketing cookies: only used where appropriate consent and services are in place.
5. Sharing information
We do not sell your personal information. We may share limited information with trusted suppliers where it is necessary to deliver a service or operate our business.
This may include print production partners, web hosting providers, software platforms, accounting services, delivery providers, professional advisers or legal authorities where required by law.
6. How long we keep information
We keep personal information only for as long as needed for the purpose it was collected. Enquiry information may be kept for follow-up and reference. Client project and accounting records may be retained for longer where required for legal, tax, contractual or business record purposes.
Where information is no longer needed, we securely delete, anonymise or archive it as appropriate.
7. Security
We take reasonable steps to protect information from unauthorised access, loss, misuse or disclosure. This includes appropriate internal controls, secure systems, restricted access and careful supplier selection.
No website or digital system can be guaranteed completely secure, but we work to keep personal information protected and handled responsibly.
8. Your rights
Under UK data protection law, you may have the right to request access to your personal information, ask for corrections, request deletion, restrict processing, object to processing, request portability or withdraw consent where consent is the basis for processing.
You also have the right to complain to the Information Commissioner's Office if you believe your information has not been handled properly.
9. Contact us
For privacy questions, data requests or concerns about how your information is used, please contact us through the website contact form or call 0845 190 2212.
10. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements or business processes. The latest version will always be available on this page.